Frequently Asked Questions

Complete answers to all your questions about our crypto payment gateway and escrow services

General

What is Salrash?

Salrash is a crypto-enabled payment gateway and escrow service offering fast, secure, and compliant transaction infrastructure for global businesses, including e-commerce platforms, SaaS products, and marketplaces.

Who can use Salrash?

E-commerce platforms, SaaS products, marketplaces, freelance platforms, and any business needing escrow services or flexible payment gateways using crypto and fiat currencies.

Is Salrash regulated or compliant in the EU?

Yes, we adhere to GDPR standards and align with EU-wide regulatory frameworks for AML/CFT and PSD2 compliance, ensuring secure and legal operations.

Which currencies does Salrash support?

We support major cryptocurrencies (ETH, USDT, etc.) and fiat currencies (USD, EUR, INR, etc.). Real-time conversion is powered by Chainlink and CoinGecko integrations.

Payment & Settlement

How fast are settlements on Salrash?

Crypto settlements occur in real-time or within minutes. Fiat settlements vary based on bank processing but are optimized through partner gateways like Stripe.

Does Salrash support cross-border payments?

Yes, accept EUR from Europe and pay ETH in Asia seamlessly with our real-time conversion and escrow logic.

Can I track transaction history and escrow status?

Absolutely. Salrash offers a dashboard showing payment flows, escrow status, settlement events, and conversion summaries.

How do I integrate Salrash into my platform?

Use our REST/GraphQL APIs, SDKs (Node.js, Python), or plugins for Shopify, WooCommerce, and Magento. Visit our Developer Portal for setup guides.

Security & Escrow

How does the escrow system work?

Funds are locked in smart contracts and released only when predefined conditions (e.g., client approval, delivery confirmation) are met.

Is my data secure?

Yes, all wallet addresses, transactions, and payment data are encrypted. Smart contracts are audited to prevent vulnerabilities like reentrancy or overflows.

What happens if there's a dispute?

Our escrow contracts include built-in dispute logic. Bots resolve 75% of cases automatically; complex disputes are reviewed manually.

Still Have Questions?

Contact our team for personalized support and detailed information about our crypto payment gateway and escrow services.

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